Privacy Policy

Last updated: July 30, 2026

KCI Paving and Concrete (“KCI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit kcipaving.com, request a quote or site visit, contact us, or otherwise interact with our website and services.

This policy also explains how we use cookies, analytics tools, advertising technologies, and similar technologies.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the website, and information received from service providers or advertising platforms.

Information you provide

When you complete a form, request a quote or site visit, contact us, or communicate with our team, we may collect:

  • Your name
  • Company or organization name
  • Phone number
  • Email address
  • Property address, city, state, or project location
  • Information about your property or project
  • Requested services
  • Approximate project size or pavement condition
  • Photos, documents, or other materials you choose to submit
  • Communications, questions, and other information you provide

Please do not submit confidential, sensitive, or legally protected information through a website form unless it is necessary for your request.

Information collected automatically

When you visit the website, we and our service providers may automatically collect certain technical and usage information, such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring page or website
  • Pages viewed
  • Links or buttons clicked
  • Date and time of visits
  • Approximate geographic location derived from an IP address
  • Advertising, campaign, and referral information
  • Cookie identifiers and similar online identifiers
  • Form-submission and conversion activity

This information may be collected through cookies, pixels, tags, scripts, log files, local storage, and similar technologies.

Information from advertising and analytics services

We may receive campaign and attribution information from advertising, analytics, call-tracking, customer-relationship-management, and marketing platforms. This may include:

  • UTM parameters
  • Landing-page information
  • Advertising campaign, ad group, or keyword information
  • Google click identifiers and similar campaign identifiers
  • Referral source
  • Conversion activity
  • Call or form attribution

2. How We Use Information

We may use the information we collect to:

  • Respond to your quote, estimate, or site-visit request
  • Contact you about your property or project
  • Schedule site visits and provide requested services
  • Prepare estimates, proposals, scopes, diagrams, or project recommendations
  • Communicate about scheduling, project status, access, follow-up, or closeout
  • Provide customer service
  • Maintain business and customer records
  • Operate, secure, troubleshoot, and improve the website
  • Understand how visitors use the website
  • Measure advertising and marketing performance
  • Attribute inquiries to campaigns, referral sources, and landing pages
  • Prevent fraud, misuse, security incidents, or unlawful activity
  • Comply with applicable legal, tax, regulatory, or contractual obligations
  • Establish, exercise, or defend legal claims
  • Protect the rights, property, safety, and operations of KCI, our customers, and others

We may combine information collected through the website with information obtained through phone calls, email, site visits, project records, or other business interactions.

3. Calls, Emails, and Text Messages

When you provide your contact information, KCI may contact you regarding:

  • Your inquiry
  • Your quote or site-visit request
  • Scheduling
  • Project-related questions
  • Estimates or proposals
  • Service updates
  • Follow-up related to your request or project

Where you provide consent to receive text messages, message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance.

Consent to receive automated text messages is not a condition of purchasing goods or services.

We may continue to send non-marketing communications when permitted by law, such as communications necessary to respond to your request, manage an active project, or complete a transaction.

4. Cookies and Similar Technologies

Cookies are small files placed on a browser or device. We and our service providers may use cookies and similar technologies to operate the website, remember preferences, measure performance, understand visitor behavior, prevent misuse, and evaluate advertising.

Types of cookies and technologies we may use

Necessary cookies

These support basic website functions, security, form processing, fraud prevention, and other features required for the website to operate.

Analytics cookies

These help us understand how visitors find and use the website, including which pages are visited and whether visitors submit a form or complete another action.

Advertising and attribution cookies

These technologies may record that you visited the website, viewed a page, clicked an advertisement, submitted a form, called KCI, or completed another action. They may be used to attribute inquiries to an advertising campaign, measure conversions, create advertising audiences, deliver or personalize advertising, limit repeated advertisements, and improve campaign performance.

Functionality cookies

These may remember preferences or support embedded services, forms, videos, maps, spam protection, or other website features.

Some website features may be provided by third parties that set their own cookies or collect information under their own privacy policies.

5. Google Analytics and Google Advertising

We may use Google Analytics, Google Ads, Google Tag Manager, conversion tracking, enhanced conversions, audience features, remarketing, or related Google services.

Google and other third-party vendors may use cookies, device identifiers, or similar technologies to:

  • Measure website visits and conversions
  • Associate an inquiry with an advertising campaign
  • Understand how visitors interact with the website
  • Measure and improve advertising
  • Show ads based on prior visits or interactions, where enabled
  • Create aggregated reporting

Google requires advertisers to avoid collecting information for unclear purposes or without appropriate disclosures and security measures. Additional obligations may apply when personalized advertising, remarketing, or audience features are used.

You can manage personalized advertising through Google’s advertising controls. You may also manage cookies through your browser settings or any cookie-consent tool made available on our website.

Disabling cookies may affect certain website functions and may not prevent all forms of measurement or advertising.

6. Analytics, Advertising, and Other Service Providers

We use third-party technologies and service providers to operate the website, manage inquiries, communicate with customers, protect the website, measure performance, understand visitor behavior, and advertise our services.

These providers may include platforms used for:

  • Website analytics and traffic measurement
  • Advertising, audience creation, and remarketing
  • Conversion tracking and campaign attribution
  • Tag and consent management
  • Customer relationship management
  • Form processing and lead management
  • Email, phone, and text-message communications
  • Call tracking and call analytics
  • Session recording, heatmaps, and website optimization
  • Spam detection, fraud prevention, and website security
  • Website hosting, content delivery, and cloud storage
  • Embedded videos, maps, social-media content, and other website features

The technologies we use may include Google Analytics 4, Google Ads, Google Tag Manager, GoHighLevel, Cloudflare, Meta advertising technologies, Microsoft Clarity, call-tracking platforms, reCAPTCHA, and other advertising, analytics, communications, security, and website-optimization services.

These providers may collect or receive information such as:

  • IP address
  • Browser, device, and operating-system information
  • Cookie and device identifiers
  • Page views and website interactions
  • Referring URLs and landing pages
  • Form submissions and conversion events
  • Advertising click identifiers
  • Campaign, keyword, ad, and attribution information
  • Approximate location
  • Call details and call-attribution information
  • Session activity, clicks, scrolling, and page navigation
  • Information submitted through forms or communications, where necessary to provide their services

Some providers may combine information collected through our website with information they receive through other websites, applications, devices, or services, subject to their own privacy policies and your available privacy choices.

We may add, replace, or discontinue providers as our business, website, advertising, and measurement practices change. The categories of collection and use described in this Privacy Policy apply to those providers even when a particular platform is not named individually.

Google specifically requires privacy-policy disclosures when website visitor data is used for advertising audiences or remarketing, including disclosure that Google and other third-party vendors may use cookies or device identifiers based on a person’s prior visits or interactions.

We may use session-recording, heatmap, and website-analytics technologies to understand how visitors interact with the website. These tools may record clicks, scrolling, cursor movement, navigation patterns, device information, and similar website activity. We configure these tools to avoid intentionally collecting sensitive information entered into form fields, but visitors should not submit confidential or sensitive information unless it is necessary for their request.

7. How We Disclose Information

We may disclose information:

  • To service providers working on our behalf
  • To employees, contractors, subcontractors, consultants, or project partners who need the information to respond to or complete your request
  • To professional advisers, insurers, auditors, or financial institutions
  • When required by law, subpoena, court order, or governmental request
  • To protect legal rights, safety, property, customers, or business operations
  • In connection with a merger, acquisition, financing, reorganization, sale, or transfer of business assets
  • With your direction or consent

Sale, sharing, and targeted advertising

KCI does not sell personal information to third parties in exchange for money.

We may allow advertising, analytics, attribution, and optimization providers to collect online identifiers, website activity, advertising interactions, and similar information through cookies, pixels, tags, and related technologies. We may use this information to measure advertising, attribute conversions, create or manage audiences, deliver relevant advertising, and improve website and campaign performance.

Depending on the law that applies where you live, some of these activities may be defined as the “sale” or “sharing” of personal information or as targeted advertising, even when no money is exchanged.

You may manage certain advertising and cookie choices through:

  • The cookie-preference controls available on our website
  • Your browser settings
  • Google’s advertising settings
  • The Network Advertising Initiative’s opt-out tools
  • The privacy or advertising settings provided by other platforms

Mobile information

We do not sell or share mobile phone numbers, text-message consent records, or SMS opt-in information with unaffiliated third parties for their independent promotional marketing.

We may disclose this information to service providers that help us deliver messages, manage customer communications, or operate our business.

8. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request that we:

  • Confirm whether we process information about you
  • Provide access to information about you
  • Correct inaccurate information
  • Delete certain information
  • Provide a portable copy of certain information
  • Limit or object to certain processing
  • Opt you out of certain targeted advertising, sale, or sharing activities
  • Withdraw consent where processing is based on consent

Some rights may apply only when legal thresholds or other conditions are satisfied. Rhode Island’s expanded consumer rights apply to entities meeting specified data-processing or data-sale thresholds.

To submit a privacy request, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing a request. We may retain information when permitted or required for legal, security, transactional, recordkeeping, or business purposes.

You may opt out of:

  • Marketing emails by using the unsubscribe link in the email
  • Text messages by replying STOP
  • Certain browser cookies through browser controls
  • Certain personalized advertising through advertising-platform settings

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to:

  • Respond to inquiries
  • Prepare and manage estimates and projects
  • Maintain business and transaction records
  • Measure campaign performance
  • Resolve disputes
  • Enforce agreements
  • Meet tax, accounting, insurance, regulatory, and legal obligations

Retention periods may vary based on the type of information, the nature of the relationship, and applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, loss, misuse, or disclosure.

No website, database, transmission, or storage system can be guaranteed to be completely secure. You should use care when transmitting information online.

Rhode Island law requires covered controllers meeting its statutory thresholds to maintain reasonable administrative, technical, and physical data-security practices.

11. Children’s Privacy

The website and KCI’s services are intended for property owners, managers, businesses, and adults seeking paving or concrete services. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted personal information to us, contact us so we can review and address the request.

12. External Websites and Embedded Services

The website may contain links to third-party websites or embedded content such as videos, maps, social-media content, forms, or other services.

Those third parties may collect information when you interact with their content. Their practices are governed by their own privacy policies, not this Privacy Policy.

We are not responsible for the privacy, security, or content practices of third-party websites or services.

13. Do Not Track and Browser Signals

Some browsers provide “Do Not Track” or similar signals. There is not currently a universally accepted standard for responding to all such signals.

Where required by applicable law and supported by our systems, we may recognize legally required opt-out preference signals.

14. International Visitors

KCI primarily provides services in the United States and operates this website from the United States.

If you access the website from outside the United States, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

15. Changes to This Privacy Policy

We may update this Privacy Policy as our services, website tools, business practices, or legal obligations change.

When we make changes, we will revise the “Last updated” date at the top of the page. Material changes may also be communicated through the website or another appropriate method.

16. Contact Us

Questions, requests, or concerns about this Privacy Policy may be directed to:

KCI Paving and Concrete
475 George Washington Highway
Smithfield, Rhode Island 02917

Phone: 844-KCI-PAVE (844-524-7283)
Email: info@kcipaving.com

Website: kcipaving.com